| Compliance |
| Initial presentation and share contact details | | | |
| Cleaning and storage room(s) | | | |
| Iconic policies and procedures | | | |
| Emergency & Preparedness |
| Fire emergency and site orientation | | | |
| Emergency contacts and numbers | | | |
| Chemical spill clean up | | | |
| Biohazard spill clean up | | | |
| Syringes and sharp objects clean up | | | |
| Incident / injury response | | | |
| Health & Safety |
| Common risks of the job | | | |
| Personal Protective Equipment (PPE) | | | |
| Incident and hazard reporting (all incidents, hazards and near misses to be reported) | | | |
| Introduction to the Safe / Standard Operating Procedures | | | |
| Manual handling | | | |
| Working at heights (extension pole) | | | |
| Chemical Handling & Storage |
| Review SDS and Hazardous Chemical Register | | | |
| Explain risk of chemical handling (fumes/vapours, fire, injury, spills) | | | |
| Explain control measures (spill kits, bunding, PPE) | | | |
| Safe dilution of chemicals | | | |
| All chemicals labelled; do not mix; follow SDS | | | |
| Chemical storage and disposal | | | |
| Containers not corroded, broken, rusted or leaking | | | |
| Environment |
| Waste disposal | | | |
| Site environment requirements | | | |
| Storage of Materials & Equipment |
| Return all equipment to the allocated storage area | | | |
| Rinse out all cloths, buckets and clean all equipment | | | |
| Store colour-coded equipment separately | | | |
| Always leave trolleys stocked and clean for the next cleaner | | | |
| General Cleaning |
| Vacuuming (isolate damaged equipment; inspection) | | | |
| Dusting | | | |
| Mopping | | | |
| Wiping | | | |
| Graffiti removal | | | |
| Detail cleaning | | | |
| Rubbish collection | | | |
| Toilet cleaning (refill consumables, cleaning-in-progress signage) | | | |
| Sanitising | | | |
| Specific Cleaning |
| Office cleaning | | | |
| External cleaning | | | |
| Glass cleaning (squeegee usage) | | | |
| Kitchen cleaning (incl. appliances) | | | |
| Mall patrol (incl. toilet cleaning) | | | |
| Food court | | | |
| Cobwebbing (PPE, signage, isolate area, extension pole) | | | |
| Window cleaning (PPE, signage, squeegee, extension pole — working at height) | | | |
| Scrubber operation (PPE, isolate, pre/post checks) | | | |
| Buffer operation (PPE, isolate, pre/post checks) | | | |
| Pressure washer operation (PPE, isolate, pre/post checks) | | | |
| Blower operation (PPE, isolate, pre/post checks) | | | |